Shipping policy
Shipping Policy
We aim to get your order to you as quickly and safely as possible.
Processing Time
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Orders are typically processed within 1–2 business days.
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Orders are not shipped on weekends or public holidays.
Shipping Methods & Costs
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We use Australia Post / courier] for all deliveries.
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Shipping costs are calculated at checkout and are non-refundable.
Delivery Times
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Domestic orders usually arrive within 2-5 business days.
Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email.
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You can use this number to monitor your shipment until it arrives.
Lost or Damaged Items
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We take care to package all items securely, but we are not responsible for delays, lost, or damaged packages once they are with the carrier.
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If your order does not arrive within the estimated time, please contact us at scentbycandlesandbreeze@gmail.com and we will assist you.
Questions
If you have any questions about shipping, please contact us at scentbycandlesandbreeze@gmail.com